View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001277 | T99X171.00 SKB Eagle | VOC | public | 2021-06-10 18:00 | 2021-09-30 10:47 |
| Reporter | (ALTech) Younkwang Jung | Assigned To | (ALTech) Younkwang Jung | Due Date | |
| Priority | normal | Severity | s2-severe | Reproducibility | have not tried |
| Status | closed | Resolution | fixed | ||
| Summary | 0001277: [Smart3][BTF]\[VoC] a 'tak'(looks like noise ) sound is generated when turn on integrated power button | ||||
| Description | Hi Kerwin TV : Samsung (QN55Q85RAFXKR) FW : v15.524.4 a 'tak'(looks like noise ) sound is generated when turn on integrated power button There is no noise when the TV is on/off only And similar issue was reported in INTEK STB jira link is https://jira.skbroadband.com/browse/BTVV-2808 I attached the log. please let me know if there are any clues in the log that can cause noise. Thank you YK.Jung | ||||
| Tags | No tags attached. | ||||
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| User List |
(ALTech) SY Yoon , |
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Hi Younkwang, Compare the log with normal status, hdcp authentication stopped. -----> 'tak' log 06-08 19:46:57.173 9598 9598 I hdcp_tx22: [TX] content_type 1, restart 06-08 19:46:57.178 9598 9598 I hdcp_tx22: FSM STATE_STOP_AUTH -----> normal log 06-11 19:41:39.042 8586 8586 I hdcp_tx22: [ESM] Authenticated 06-11 19:41:39.042 8586 8586 I hdcp_tx22: [ESM] Encryption enabled Thanks. |
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Hi Peter This issue is caused by turning off AVMUTE even though HDCP certification has not been completed. That is .. HDCP certification can occur multiple times when the HDCP repeater is connected. Sound bar connected to the TV has HDCP repeater built-in. This issue is occurring when STB is connected to this Sound bar. That is , noise is occurring when HDCP is restarted. I received a guideline from Amlogic on how to solve this issue. =========================================================================== void DisplayMode::setSourceOutputMode(const char* outputmode, output_mode_state state) { char value[MAX_STR_LEN] = {0}; bool cvbsMode = false; char tmpMode[MODE_LEN] = {0}; //Vas added to control HDMI output if (!strcmp(outputmode, "displayon")) { pSysWrite->writeSysfs(DISPLAY_HDMI_STOP_HPD, "0"); pSysWrite->writeSysfs(DISPLAY_HDMI_PHY, "1"); usleep(20000); pSysWrite->writeSysfs(DISPLAY_HDMI_AUDIO_MUTE, "1"); pSysWrite->writeSysfs(DISPLAY_HDMI_AUDIO_MUTE, "0"); usleep(20000); pSysWrite->writeSysfs(DISPLAY_HDMI_AVMUTE, "-1"); <==== there is a problem with this code. AV is being outputted at here char hpd_state[MAX_STR_LEN] = {0}; pSysWrite->readSysfs(DISPLAY_HPD_STATE, hpd_state); if (!strncmp(hpd_state, "1", 1)) { pTxAuth->start(); <============================= HDCP start } else { SYS_LOGI("HPD is low. There is nothing to do for HDCP"); } return; .. ================================================================ Please remove or modify the code that turns off AVMUTE even though HDCP is not completed. Of course, side effects should not occur. Additionally, we do not have an environment in which we can reproduce this issue. if you don't understand this, please contact me or Brent. Thank you YK.Jung |
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Hi This issue is fixed at https://jira.skbroadband.com/browse/BTVV-2808 Thank you YK.Jung |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2021-06-10 18:00 | (ALTech) Younkwang Jung | New Issue | |
| 2021-06-10 18:00 | (ALTech) Younkwang Jung | Status | new => assigned |
| 2021-06-10 18:00 | (ALTech) Younkwang Jung | Assigned To | => (SW) Kerwin Chen |
| 2021-06-10 18:00 | (ALTech) Younkwang Jung | File Added: ME0035_20210608_d4_1b_81_fe_89_86_Smart3(BFX-AT100)_tv_noise.zip | |
| 2021-06-10 18:01 | (ALTech) Younkwang Jung | Issue Monitored: (SW) Brent Choi | |
| 2021-06-10 18:01 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) SY Yoon | |
| 2021-06-15 12:05 |
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File Added: hdcp_normal.log | |
| 2021-06-15 12:05 |
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Note Added: 0007463 | |
| 2021-06-15 12:06 |
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Assigned To | (SW) Kerwin Chen => (ALTech) Younkwang Jung |
| 2021-06-15 12:06 |
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Description Updated | View Revisions |
| 2021-07-05 13:10 | (ALTech) Younkwang Jung | Note Added: 0007603 | |
| 2021-07-05 13:10 | (ALTech) Younkwang Jung | Note Edited: 0007603 | View Revisions |
| 2021-09-30 10:46 | (ALTech) Younkwang Jung | Note Added: 0008340 | |
| 2021-09-30 10:47 | (ALTech) Younkwang Jung | Status | assigned => closed |
| 2021-09-30 10:47 | (ALTech) Younkwang Jung | Resolution | open => fixed |